I’ve actually had three calls today on my phone. Plus one where I called myself but I’m sure that doesn’t count. All three calls were from our friend Jay the Contractor about the plumbing we’re having put in. He told me that my voice mail was broken the last time he called.

Voice mail is something AT&T/Cingular likes to screw up. I had troubles with my last phone once because Cingular CHANGED THE NUMBER you had to call and forgot to tell anyone about it. I called them several times before someone told me the new number.

Well, this time it was a mess. I called and the recorded message told me to hold down the “1” key on the cell phone. That works for every phone EXCEPT the iPhone. I finally got through to a barely comprehendible operator who told me to call Apple and gave me the wrong number. His number gave me an 1-800 number for “location services” whatever that is. I called back and got another operator who told me I had to call Apple but who then connected me with the Apple recording that told me I had to call back tomorrow during business hours.

My next try was the intarweb. AT&T’s site gave me a Flash animation that told me to hold down the “1” key (useless). Apple’s site gave me TWO documents that told me just to hit the “Voicemail” button in the phone application which did NOTHING. Apple’s site also gave me a doc that pointed me to a NON-EXISTENT settings menu to reset my password.

I finally went back to the AT&T site and found a way to RESET MY PASSWORD (it’s somewhere in my account under my phone options for the iPhone). That fixed things and got voicemail turned on. SHEESH.