So, it turns out Costco isn’t all that pleasant to deal with. My dad is slowing down so my mom wanted to change the membership over to her name instead of his. The people at Costco weren’t all that helpful at first.
Me: My dad is unable to use his membership so much so I’d like to change the membership to my mom’s name.
Costco: WHAT’S THE CARD NUMBER?
Me: Well, I can tell you that my mom’s not on the account.
Costco: Well, GIVE ME THE ACCOUNT NUMBER.
Me: 7111..
Costco (interrupting angrily): THAT’S NOT THE CARD NUMBER, THAT’S THE CREDIT CARD NUMBER.
Me: Hell, how am I supposed to know? Let me read the whole number first. (Keep in mind that I don’t have a Costco credit card, just a membership card and that’s what I was reading off of.)
I finally get her the number.
Costco: YOU CAN’T DO ANYTHING WITH THIS ACCOUNT. IT’S TOO LATE, NOW THAT YOUR DAD IS DEAD.
Me: I didn’t say he was dead, I said he’s unable to use the account. He’s 89 years old!
Anyway, you can imagine how much I enjoyed that conversation. What a bunch of maroons.
after my grandpa died, my messed up uncle kept getting the utilities turned back on in my dead grandpa’s name. somehow he was able to accomplish that, yet my aunt kept had to prove over and over again that the guy was dead and it was a huge hassle each time. yet he would just call up and say “i’m so and so, turn it on” and on they would. ridiculous!!
You said they were not helpful at first. Did you get the problem solved, or do we have to go Diamond Heights on their asses?
Terrible..!! I would have been pissed..! Prolly bitch slapped him/her in the meantime..?? nah. not worth it.. hah!